James A. Guerrero

Data Center Project Manager

An IT Professional with experience in data center operations, provisioning, capacity planning, technical project management, asset management, and vendor management. Excellent at working with operations teams, developers, vendors, end users and management to complete projects efficiently. Adept at handling operation, planning, provisioning, and decommissioning infrastructure in colocations and data centers.

Key Skills

| Data Center Capacity Planning | Documentation and Standards | Vendor Management | Asset Management | Project Management | Hardware Procurement | Remote Technician Coordination | Network Infrastructure | Testing and Quality Assurance | Communications |

Experience

GoDaddy, El Segundo, CA
Data Center Technician III/Technical Project Manager May 2016 – Oct 2023
• Planned and managed the consolidation, migration and decommissioning of data halls without downtime.
• Created the design of data center infrastructure including rack layout, network infrastructure, and power requirements.
• Managed vendor relationships for colocation space, IT asset purchases, and smart hands services.
• Coordinated with key internal teams to establish stakeholder requirements and created plans to deliver data center capacity.
• Created and maintained business continuity plans, method of procedure, and data center standards documentation.
• Managed multiple concurrent projects and ensured to meet critical deadlines.
• Ran project coordination meetings in order to communicate project updates and scheduling.
• Developed and maintained infrastructure documentation including floor plans, rack elevations, and cable matrices.
• Coordinated with remote technicians to install and troubleshoot data center infrastructure, servers, and network hardware.
• Administered Linux servers and network equipment including new provisions and general troubleshooting.


j2 Global, Hollywood, CA Jul 2006 – Apr 2016
Hardware Engineer Mar 2011 – Apr 2016
• Designed and managed the build out of PoP locations involving the standing up of multi-rack sites.
• Maintained data centers including the provisioning of rack space, cooling, networking, and power.
• Created plans for new colocation builds in Visio.
• Created materials lists, requests for quotes and requests for purchase for projects.
• Tracked project budgets for the IT operations department as well as individual projects.
• Worked with colocation vendors in the commissioning and decommissioning of whitespace.
• Maintained Linux servers and network equipment including general hardware troubleshooting and provisioning.
Software Tester Mar 2009 – Mar 2011
• Ran integration, unit and regression tests on software.
• Created and modified Bash scripts.
• Created and executed queries against Oracle and MySQL databases.
• Created and maintained documentation, including test plans and test cases.
Customer Service Rep Level 2/PTS Specialist Jul 2006 – Feb 2009
• Fulfilled the role of customer service lead.
• Evaluated issues reported by customer service representatives or customers and escalated as necessary.
• Tracked incidents from their diagnosis through resolution.

Certifications and Education

Associate Business Continuity Professional
DRI International, New York
Valid until Jan 2025

Bachelor of Science Degree in Computer Information Systems with an option in Information Technology
California State University, Los Angeles
Sep 1998 to Dec 2007


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