IT Asset Manager
An IT Professional with experience in information technology operations, provisioning, capacity planning, data center project management, asset management, and vendor management. Excellent at working with operations teams, developers, vendors, end users and management to plan and complete projects efficiently. Adept at handling operation, planning, provisioning, and decommissioning of infrastructure in colocations and data centers.
Key Skills
Experience
| GoDaddy, El Segundo, CA | |
| Data Center Technician III/Technical Project Manager | May 2016 – Oct 2023 |
| • Managed the lifecycle of server, storage, and network equipment across multiple data centers. | |
| • Managed vendor relationships for colocation space, IT asset purchases, and smart hands services. | |
| • Coordinated with key internal teams to establish stakeholder requirements and created plans to deliver data center capacity. | |
| • Developed business continuity plans, operating procedures, and standards documentation. | |
| • Planned and executed the migration of an in house DCIM/ITAM and ticket tracking into ServiceNow. | |
| • Reviewed projections to determine data center capacity including hardware needed as well as colocation resources. | |
| • Generated and maintained asset reports pulled from MySQL databases and ServiceNow. | |
| • Created materials lists, requests for quotes and requests for purchase for projects. | |
| • Coordinated with remote technicians to install and troubleshoot data center infrastructure, servers, and network hardware. | |
| • Administered Linux servers and network equipment including new provisions and general troubleshooting. | |
| j2 Global, Hollywood, CA | Jul 2006 – Apr 2016 |
| Hardware Engineer | Mar 2011 – Apr 2016 |
| • Maintained vendor relationships to secure best pricing and on time delivery of products. | |
| • Worked with finance and IT teams to develop and refine asset management processes. | |
| • Procured IT assets including desktops, servers network equipment and software licenses. | |
| • Created materials lists, requests for quotes and requests for purchase for projects. | |
| • Tracked project budgets for the IT operations department as well as individual projects. | |
| • Designed and managed the build out of multi-rack sites in lights out facilities. | |
| • Maintained Linux servers and network equipment including general hardware troubleshooting and provisioning. | |
| Software Tester | Mar 2009 – Mar 2011 |
| • Ran integration, unit and regression tests on CRM, hosting and email software. | |
| • Created and executed queries against Oracle and MySQL databases to create reports. | |
| • Analyzed raw customer data and scrubbed it so that it could be used for testing. | |
| • Created and maintained documentation, including test plans and test cases. | |
| Customer Service Rep Level 2/PTS Specialist | Jul 2006 – Feb 2009 |
| • Fulfilled the role of customer service lead. | |
| • Evaluated issues reported by customer service representatives or customers and escalated as necessary. | |
| • Tracked incidents from their diagnosis through resolution. | |
Certifications and Education
Associate Business Continuity Professional
DRI International, New York
Valid until Jan 2025
Bachelor of Science Degree in Computer Information Systems with an option in Information Technology
California State University, Los Angeles
Sep 1998 to Dec 2007
